Privacy Policy

PrinterSetup.Space ("we," "our," or "us") respects your privacy and is committed to protecting the personal data of visitors and customers in the United States and Canada. This Privacy Policy discloses what information we collect, how it is processed, and your privacy rights.

1. Information We Collect

We collect information in the following ways:

• Direct Submissions: When you complete our contact or inquiry form, we collect your name, email address, phone number, printer brand, model number, and description of your technical problem.
• Technical Diagnostics: During remote support sessions conducted with your explicit consent, technicians may view device configuration details (such as OS build, IP addresses, print queue status, and driver versions) to troubleshoot the issue.
• Server Logs & Analytics: We collect standard web log data, including IP address, browser type, referral URLs, and pages visited to maintain security and monitor website crawlability.
• Advertising & Conversion Tags: We may use Microsoft Advertising (Universal Event Tracking / UET) and Google Analytics tags to measure campaign effectiveness and optimize search relevance.

2. How We Use Your Information

• To evaluate printer compatibility and provide requested setup or diagnostic assistance.
• To communicate upfront service terms, pricing estimates, and follow-up resolutions.
• To prevent fraudulent bot submissions, spam, and abuse via server honeypots.
• To comply with legal obligations and enforce our Terms of Service.

3. We Never Sell Personal Data

We do not sell, rent, or trade your personal information or contact details to third-party telemarketers or list brokers. Information is shared only with trusted service providers (such as secure payment processors and transactional email systems) strictly to fulfill your requested support.

4. Remote Support Data Protections

Our remote assistance procedures adhere to strict security protocols. Technicians never record, access, or store personal files, passwords, or financial credentials. You maintain continuous visibility and can terminate the session at any moment.

5. Your Rights (CCPA / GDPR)

Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections, or request deletion of your contact records. To exercise these rights, email us at privacy@printersetup.space.

6. Contact Information

If you have questions or concerns regarding this policy, contact our Data Privacy Officer at:
PrinterSetup.Space, Attn: Privacy Office, 100 Tech Park Way, Suite 400, Wilmington, DE 19801, USA.
Email: privacy@printersetup.space